Cancellation & Refund Policies

STUDENT’S RIGHT TO CANCEL

The program in which you are enrolling is distance education - not offered in real time. The institution will release the first lesson and materials to you within 24 hours, typically immediately, after the execution of the enrollment agreement, which includes payment for the first course.  You have the right to cancel your program of instruction, without any penalty or obligations, within five (5) calendar days of enrolling and receive a refund of all monies paid within 30 days of cancellation. After the end of the cancellation period, you also have the right to stop school at any time; and you have the right to receive a pro rata refund if you have completed 60 percent or less of the scheduled days in the current period of attendance in your program through the last day of attendance. 

Period of Attendance means:

  • 3 credit course = 8 weeks (40 days)
  • 4 credit course = 12 weeks (60 days)

Note:  The period of attendance days for the refund policy is based on a five-day week (Monday through Friday).  The learning management system is available 7 days a week, 24 hours a day for the duration of the course.  

Cancellation is effective on the date the notice of cancellation is provided to the institution.  The notice may be provided in written form to, PO Box 275, Whitethorn, CA 95589 or via an online request if received from the student portal.  Refunds will be paid within 30 days of cancellation.

This Institution shall transmit all of the lessons and other materials, as applicable, to the student if the student (a) has fully paid for the educational program; and (b) after having received the first lesson and initial materials, requests in writing that all of the material be sent.  If the Institution transmits the balance of the material as the student requests, the Institution shall remain obligated to provide the other educational services it agreed to provide, such as responses to student inquiries, student and faculty interaction, and evaluation and comment on lessons submitted by the student, but shall not be obligated to pay any refund after all of the lessons and material are transmitted.

WITHDRAWAL FROM THE PROGRAM

You may withdraw from the school at any time and receive a pro rata refund if you have completed 60 percent or less of the scheduled days in the current period of attendance in your program through the last day of attendance.  Refunds will be paid within 30 days. Notification of program withdrawal may be provided in written form to, PO Box 275, Whitethorn, CA 95589 or the preferred method is via an online request through the student portal. Refunds will be paid within 30 days of withdrawal.

For the purpose of determining a refund under this section, a student shall be deemed to have withdrawn from a program of instruction when any of the following occurs:

  • The student notifies the institution of the student’s withdrawal or as of the date of the student’s withdrawal, whichever is later.
  • The institution terminates the student’s enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences in excess of maximum set forth by the institution; and/or failure to meet financial obligations to the School.
  • Failure to return from a leave of absence.

For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the date the written withdrawal request is received by the University or the date the University terminates the student.  The amount owed equals the daily charge for the current period of attendance (total institutional charge, minus non-refundable fees, divided by the number of days in the period of attendance), multiplied by the number of days scheduled to attend, prior to withdrawal. For distance education students, scheduled days is based on a five-day week (Monday through Friday), which does not include any defined holiday as stated below.

  • January 1st.
  • The third Monday in January, known as “Dr. Martin Luther King, Jr. Day.”
  • February 12th, known as “Lincoln Day.”
  • The third Monday in February.
  • March 31st known as “Cesar Chavez Day.”
  • The last Monday in May.
  • July 4th.
  • The first Monday in September.
  • September 9th, known as “Admission Day.”
  • The fourth Friday in September, known as “Native American Day.”
  • The second Monday in October, known as “Columbus Day.”
  • November 11th, known as “Veterans Day.”
  • December 25th.
  • Good Friday.
  • Every day appointed by the President or Governor for a public fast, thanksgiving, or holiday.

If any portion of the tuition was paid from the proceeds of a loan or third party, the refund shall be sent to the lender, third party or, if appropriate, to the state or federal agency that guaranteed or reinsured the loan.  If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds. Hawthorn University does not participate in Title IV financial aid programs.

WITHDRAWAL FROM A COURSE

You may withdraw from a course at any time and receive a pro rata refund of tuition if you have completed 60 percent or less of the scheduled days in the period of attendance through the last day of attendance in the course, within 30 days of withdrawal. 

Notification of course withdrawal may be provided in written form to, PO Box 275, Whitethorn, CA 95589 or 95589 or the preferred method is via an online request through the student portal. Refunds will be paid within 30 days of withdrawal.

To remain an active student a student must be continuously enrolled in a minimum of one course and making satisfactory progress, as defined in the catalog. 

For the purpose of determining the amount of the refund, the date of the student’s withdrawal shall be deemed the last date of recorded attendance.  The amount owed equals the daily charge for the current period of attendance (total institutional charge, minus non-refundable fees, divided by the number of days in the period of attendance), multiplied by the number of days scheduled to attend, prior to withdrawal. For distance education students, scheduled days is based on a five-day week (Monday through Friday), which does not include any defined holiday as stated above in the Withdrawal From The Program section.

*Special Consideration:  In case of a student illness or accident, death in the family, or other circumstances beyond the control of the student, Hawthorn University will give special consideration to the student’s request for cancellation beyond the minimum refund policy.


SAMPLE REFUND CALCULATION

Total charged and received for period of attendance:
  • Period of Attendance = 8 weeks (40 days)
  • $160 per credit, 3 credit course

$480.00

Cost per day ($480/40) = $12.00
Number of days attended = 20
Percentage of attendance (20/40) =

50%

If 61% (37 days) or more of the scheduled days in the period of attendance have been schedule through the last day of attendance no refund will be provided.*

Amount due to the University (daily charge for the course x number of days attended minus any California holidays listed above)

$240.00

Amount of refund = 20 x $12.00 $240.00
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